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Residential Certified


Becoming an Effective Speaker

To succeed in this business, every Specialist needs to improve his or her speaking skills. This lesson explains some helpful ways to generate, organize, and deliver a focused presentation.

Learning Objectives

At the conclusion of this lesson, you will be able to:

  • Identify the elements of an effective presentation
  • Understand how to target your audience and focus your message
  • Lead a productive discussion
  • Recognize what you should do and should not do when speaking

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